Information we collect
When you submit an enquiry we may collect the details you provide — typically your name, business name, email address, phone number and the content of your message. We also receive standard technical information (such as approximate location and pages visited) through basic website analytics.
How we use your information
We use the information you provide to respond to enquiries, prepare quotes, deliver the services you request and keep accurate business records. We do not sell your information to third parties.
Analytics and cookies
The website may use privacy-friendly analytics to understand how pages are used and to improve the site. This data is aggregated and is not used to personally identify you.
Sharing and storage
Enquiry information may be processed using reputable third-party tools (for example email or hosting providers) solely to operate the business. Information is kept only as long as needed for the purpose it was provided or as required by law.
Your rights
You can request access to, correction of, or deletion of the enquiry information we hold about you at any time by contacting us.
Contact
To request access, correction or deletion of your information, email info@impsolutions.com.au.
This policy is provided as a general guide and should be reviewed to ensure it reflects your final business practices and obligations.